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Assessment of the Performance of Hospitality Industry in Nigeria

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Description

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Abstract

The study aimed at assessing the performance of hospitality industry in Nigeria. The population for the study was one hundred and thirty four (134). From this, a sample size of one hundred individuals were drawn using the Tara Yamane  formula for random sampling.

The instrument used for data collection was structured questionnaire. Secondary data was obtained from reviewed relevant literatures and  the  internet. The questionnaire was administered on the staff and customers of Royal Palace Hotel Enugu.

The total number of copies of questionnaire distributed for this study were one hundred (100) while eighty (80) copies of the questionnaire were completed and returned. This was 80% of the total questionnaire administered.

The research design adopted was the survey research using percentages, chi-square with a level of significance  =  0.05 (5%). The findings revealed that foreign exchange, even development and employment generation are some of the economic importance of the Nigerian hospitality industry to the nation.

Some factors like provision of adequate infrastructure, government’s favourable policies, etc. could help facilitate the growth of the industry.

Introduction

It is a general believe that there is no place like home. This may be as a result of the fact that hospitality is believed to be best enjoyed at home.

This is not the whole truth, because ‘home away from home’ is one of the most exciting things in a man’s life. And this is what hospitality industry brings to our door steps.

The hospitality industry in Nigeria is evolving; evolving  in the sense that if you look back to the last five, ten years, you could hardly find up to ten hotels in Abuja. That has since changed because investors are coming in and it is the most lucrative business in Nigeria.

Emelike, (2010) said the tourism industry, which is an arm of the hospitality business is a powerful driver of  the economic engine of nations.

The industry generates over US$1 Trillion per annum in direct earnings. Everyday, over 7 million people travel internationally, crossing borders and flight paths, journeying between countries and cultures.

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