Evaluation of Social Service Delivery at the Local Government Level in Abia State, Nigeria (2007-2014)

Description

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Abstract

This study evaluated the deteriorating state of social services at the Local Government levels in Abia State, Nigeria (2007-2014). The objectives of the study were aims were to ascertain the contributions of elected and appointed local government officials towards social service delivery.

Identify other bodies that complemented the efforts of local governments towards basic infrastructural provisions and to identify the challenges hindering the effective and efficient social services provisioning by the Local Governments.

Three research questions were posed to guide the study. The Efficiency Service Theory was adopted for the discourse as it sees the local government as the best agent for providing social services at the local level in the most effective and efficient manner.

Descriptive survey design was adopted for the study while questionnaire was used to collect information from the respondents in the study area.

Systematic sampling method was used to select three Local Governments from the three Senatorial Zones in the state for the study.

Introduction

Social service provisioning is inevitable in human existence. The security and development of any nation depend critically on the adequacy of its social service delivery to the populace (Nnamani and Chilaka, 2012:1). It is a global trend and a response to social needs and social problems of the people.

According to Iloh and Bahir (2013:102), “Social service encompasses programmes aimed at achieving some objectives and it relates to the social system in the goals of social policies.

All social policies are directed towards change not only in the structure of society but for the living conditions of the people in the society”. Social service programmes are services provided by a governmental agency for welfare of persons or the community at large.

The efficiency and effectiveness of social services provisioning has been viewed to be critical to the overall development of a nation.

Social service programmes contribute to development in such areas as job creation, economic growth, poverty reduction, mortality, rural-urban migration, diversification of the economy, citizen empowerment, self actualization and happiness among others.

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