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Evaluation of The Quality Assurance Practices of Nigerian University Libraries

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Abstract

This chapter is organized under the following sub headings, background to the study, statement of the problem, scope of the study, purpose of the study, significance of the study, research questions and hypothesis.

University libraries are libraries established in universities to promote scholarship and research in various fields of learning.

University library as Yusuf and Iwu (2010) put it are the nerve centres or the hubs around which scholarship revolves in the university environment.

Introduction

For university libraries to remain relevant and central to the mission of the universities, provision of quality services is critical.

This is because quality services in the university library demonstrate ‘fitness for purpose’ of the library.

Winkworth  (2001) in support of this, highlights that fitness for purpose entails effectiveness of the university libraries in achieving institution goals and objectives by ensuring high level of quality in their services.

Quality as defined by 1S0 11620 (1994) is the totality of features and characteristics of a product or service that bears on the ability to satisfy stated or implied needs.

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