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Management of Employee Grievances in Nigerian Public Corporation

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Description

– Management of Employee Grievances in Nigerian Public Corporation –

Download Management of Employee Grievances in Nigerian Public Corporation. Students who are writing their projects can get this material to aid their research work.

Abstract

This research investigation is about the management of employee grievances in the public corporations. However, this project focused on the management of employee grievances in Nigeria Railways Corporation, Bauchi State.

The statement of the problem in this research is to investigate how employee’s needs arise in such organization and the consequence that emerge when these needs are not satisfied.

It is assumed that when employee’s needs are not satisfied, grievances emerge and this situation in turn affects job satisfaction, production and service delivery therefore, this study falls under organizational behavior.

Research questions were formulated to guide the major activities of this project in terms of methodology. This study is descriptive and explanatory. Survey methods have been used to generate data for analysis.

The major findings of this research reveals that the most significant source of employee’s grievances in Nigeria railway corporation is non implementation of contract of employment and new standard of rules and regulations are setup without due consultation with the employees. Among others, the employees salaries are inadequate.

Introduction

1.1 Background of the Study

Management of employee grievances originated because of the problem that is associated with labour and management. Such problems are not having a bilateral process of grievance procedure led to bias and unfair treatment of the employees by the management.

Again there is no consideration to protect the employee from discriminatory treatment by the management. Management treat employee unfairly without considering the conditions of their work.

However, with the end of the political crisis in 1970, organized labour was once again released from the dilemma of whether or not to forgo industrial actions in the interest of national serenity.

With the civil war over labour stiffened its demands for improved wage structure and other conditions of work and employment throughout the country workers protest as a result of the realization of the poor economic status of the working class ultimately led to the establishment Adebo and Udoji commissions.

The strikes that occurred during the civil war and after these commissions awards, marked the beginning of greater industrial crisis since the end of the civil war.

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