Reengineering Nigeria Public Sector Organizations for Efficiency

Description

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Abstract

The research focuses on Reengineering Nigeria Public Sector Organizations for efficiency. The objectives of this study are; to investigate the reasons for failure of public sector organizations in Nigeria; to evaluate how to reengineer Nigeria public sector organizations especially the PHCN and NNPC.

To identify the impact of reengineering in Nigerian public sector organizations; to evaluate the problems that can be encountered in reengineering public sector organization in Nigeria. Primary and Secondary data were used.

The population of the study is 1800, from which the sample size of 327 was determined using Taro Yamane’s formula. The research instruments used were questionnaire and interview. Chi-square was used to test the hypotheses.

The findings from the study reveal that; maladministration, government interference, corruption are the reasons for failure of Nigeria public sector organizations; adequate funding, training and developing employees’ privatization and commercialization could reengineer Nigeria public sector organizations.

Introduction

Most Nigerian Public Sector Organizations have disappointed a vast majority of Nigerians. These organizations, especially those that provide power and energy have provided very poor services in the country. The operating costs and debts of these organizations have risen dramatically that they have sparked a nationwide call for restructure or re-engineering.

Most public sector organizations have large number of employees, the Power Holding Company of Nigerian (PHCN) currently has 50,000 workers, while the Nigerian National Petroleum Corporation (NNPC) workforce is slightly lower, whose jobs would be threatened, and should these organizations fail.

There is therefore the need to find a lasting solution to the aliments or failures of these public sector organizations as to forestall an unemployment crisis, a debt crisis, and ever-increasing operating costs. This solution may lie in reengineering these organizations.

(www.phcnonline.com) Reengineering known as business process reengineering (BPR) is “the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, services and speed”. (Hammer and Champy 1993:32).

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