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Managing Conflict For Productivity in the Akwa Ibom State Civil Service (PDF)

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– Managing Conflict For Productivity in the Akwa Ibom State Civil Service  –

Download Managing Conflict For Productivity in the Akwa Ibom State Civil Service. Students who are writing their projects can get this material to aid their research work.

Abstract

The main essence of this research was to investigate the effect of conflict and how they can be managed for increased productivity in Akwa Ibom State civil service, especially in the department of Establishment and Pensions.

However, because of the nature of the study, the researcher adopted the descriptive and analytical research approaches.

To further enhance the study, the primary research instruments such as structure questionnaire and interview guide were used for data collection.

The summary and analysis of data collected were made possible through the use of tables, percentages and chi-square computation. Importantly, four (4) hypotheses were analyzed and interpreted. The study revealed that, there is a significant relationship between conflict and low productivity in the department of Establishment and Pensions.

On this note, the researcher recommended that; workers in the department should be trained and given constant behavioural orientation regarding the objectives of the organization as it relate to the positive and negative effects of conflict on productivity.

Introduction

Organization, be it public or private, small or big exist essentially to achieve certain political, social or economic objectives. These objectives may be in form of profit making, provision of services, production of goods and increase in sales turnover, etc.

However, these organizational objectives can be achieved only when human resources are employed to utilize other resources such as raw materials, machineries, money and information (George & Jones,2010).

From the above submission, it is important to state that organizations are made up of people and these people come into the organization from diverse background with their positive and negative attitude, value, beliefs, abilities and personalities.

At this point, some or all organizations become increasingly aware of the difficulties of understanding the complexity of the entire system, hence, the inevitability of conflict.

Genuinely, there is no organization that can successfully carry out its operations or activities without encountering some form of conflict.

Therefore, it is established that conflict is the commonest, general and wide-spread phenomenon that is synonymous with group activity and interaction.

According to Uya (2008) conflict cannot be completely disassociated from human beings and their endeavours, be it in groups or organization.

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