Problems of Effective Service Delivery In Government Owned Establishment
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– Problems of Effective Service Delivery In Government Owned Establishment –

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Abstract

This work has the primary objective of studying the various problems of effective service delivery in government-owned establishment a case study of Anambra broadcasting service (abs).

The sample selected for the study was one hundred and thirty-five (135) out of the total population of four hundred (400) which comprises both the junior and senior staff of the establishment.

Data for this study were gathered by means of questionnaires which were distributed to the respondent and collected by the researcher himself.

One hundred and thirty-five (135) questionnaires were distributed to the staff of abs but only one hundred and twenty-five were retrieved at the end.  The researcher found the use of percentage as the most appropriate method of analyzing the data collected.

Findings revealed that inadequate fund, absolute equipment and managerial inefficiency are some of the problems facing abs awka.

Introduction

1.1 Background of the Study

This work is based on problems of effective service delivery in a government-owned establishment with particular reference to Anambra Broadcasting Service (ABS) Awka.

Effective service delivery is a pre-requisite for the growth and survival of any government-owned establishment. It is pertinent to know that ineffective service delivery in any government-owned establishment hamper the achievement of its target objectives and growth.

Management in many establishment especially government-owned is faced with numerous problems which in turn affects the effective service delivery of such an establishment.

It is therefore in the light of the forgoing that aroused my interest to embark on this research study with a view to finding out the causes,

effects and suggest solutions to the problems of effective service delivery in government-owned establishment with particular reference to Anambra Broadcasting Service ABS Awka.

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